Question 1

What is LuggaGenius?

Accepted Answer

LuggaGenius is a free service that provides baggage allowance information for over 160 airlines worldwide. We help travelers understand their baggage limits, avoid excess fees, and pack smarter by providing clear, comparative information on airline policies.

Question 2

Is LuggaGenius free to use?

Accepted Answer

Yes! LuggaGenius is completely free for personal use. We provide baggage allowance information to help travelers prepare for their journeys without any cost.

Question 3

Are you affiliated with airlines?

Accepted Answer

No, LuggaGenius is not affiliated with, endorsed by, or officially associated with any airline unless explicitly stated on our Affiliate Page. We provide independent research and information.

Question 4

How many airlines do you cover?

Accepted Answer

We currently cover over 400 IATA registered airlines worldwide, and we are continuously expanding our database. If you need information about a specific airline that is not yet in our system, please contact us and we will prioritize adding it.

Question 5

How can I contact you?

Accepted Answer

You can reach us at hello@luggagenius.com for any questions, suggestions, or partnership inquiries. We typically respond within 24-48 hours.

Question 6

How do I search for my airline?

Accepted Answer

Simply start typing your airline name, IATA code (e.g., AA for American Airlines), or ICAO code in the search box on our homepage. Select your airline from the dropdown, then choose your ticket class, route type, and loyalty status to see personalized baggage allowances.

Question 7

What is the + button for?

Accepted Answer

The + button allows you to add multiple flights to your search. You can either compare airlines side-by-side (up to 2 comparisons) or connect flights to see your journeys combined baggage requirements (up to 2 connections).

Question 8

How does the Compare feature work?

Accepted Answer

Compare mode lets you view baggage allowances for up to 2 different airlines side-by-side. This is perfect when choosing between airlines or comparing different ticket options.

Question 9

How does the Connect feature work?

Accepted Answer

Connect mode analyzes up to 2 flight legs in your journey and shows the most restrictive baggage requirements. Our Genius Packer Hack tells you which flight has the strictest limits.

Question 10

Can I switch between metric and imperial units?

Accepted Answer

Yes! Click the ruler icon in the top navigation to toggle between kilograms/centimeters and pounds/inches. Your preference is saved for future visits.

Question 11

Is the baggage allowance data accurate?

Accepted Answer

Our data is compiled through human-led research and analysis of publicly available airline information. However, airline policies change frequently. Always verify directly with your airline before traveling.

Question 12

How often is data updated?

Accepted Answer

We refresh our data monthly by default, and more frequently when airlines announce policy changes. Our team monitors airline announcements, regulatory filings, and official communications.

Question 13

What is Enforcement Level and how do you measure it?

Accepted Answer

Enforcement Level indicates how strictly an airline checks and enforces baggage limits at the gate. We categorize airlines as Strict, Moderate, or Lenient based on traveler reports and research.

Question 14

What is the difference between Domestic and International routes?

Accepted Answer

Domestic routes are flights within one country, while International routes cross borders. Airlines typically offer more generous baggage allowances on international flights.

Question 15

How does loyalty status affect baggage allowances?

Accepted Answer

Airlines reward frequent flyers with extra baggage allowances. Status tiers (Silver, Gold, Platinum) typically grant additional free bags or weight.

Question 16

How is my privacy protected?

Accepted Answer

We take your privacy seriously. We collect only necessary information to provide and improve our service. You have full control over cookie preferences.

Question 17

What data do you collect?

Accepted Answer

We collect technical information (IP address, browser type, device info), behavioral data through PostHog analytics (pages visited, clicks, searches), and maintain security audit logs.

Question 18

Do you offer corporate or enterprise solutions?

Accepted Answer

Yes! We offer API access and enterprise solutions for travel agencies, OTAs, corporate travel management, and other businesses. Contact us at hello@luggagenius.com.

Question 19

Can I access your data via API?

Accepted Answer

Yes, we provide RESTful API access with comprehensive baggage allowance data for 400+ airlines. Contact us for API documentation and pricing.

Question 20

What is Genius Packer Hack?

Accepted Answer

Genius Packer Hack is our smart recommendation feature that analyzes your multi-leg journey and tells you which flight has the strictest baggage limits.

Question 21

What happens if my bag is overweight?

Accepted Answer

If your bag exceeds the weight limit, you will typically be charged an excess baggage fee. These fees vary by airline and can be quite expensive. We recommend weighing your bag before departure to avoid surprises.

Question 22

Can I bring a musical instrument as carry-on?

Accepted Answer

Most airlines allow small instruments like guitars or violins as carry-on if they fit in the overhead bin or under the seat. Larger instruments may require purchasing an extra seat. Check your specific airline policy for details.

Question 23

What items are prohibited in carry-on bags?

Accepted Answer

Common prohibited items include liquids over 100ml, sharp objects, firearms, explosives, and certain sporting goods. Always check TSA or your local security authority guidelines before packing.

Question 24

How do I measure my bag dimensions?

Accepted Answer

Measure the length, width, and height of your bag including wheels and handles. Most airlines calculate linear dimensions by adding all three measurements together. Our tool shows both individual dimensions and linear totals.

Question 25

What is a personal item vs carry-on?

Accepted Answer

A personal item is a smaller bag (like a purse, laptop bag, or small backpack) that fits under the seat in front of you. A carry-on is larger and goes in the overhead bin. Most airlines allow one of each.

Question 26

Do infants get a baggage allowance?

Accepted Answer

Most airlines offer a reduced baggage allowance for infants (under 2 years) without their own seat. This typically includes one checked bag and a stroller or car seat. Check your airline for specific infant policies.

Question 27

Can I pool baggage allowance with travel companions?

Accepted Answer

Some airlines allow baggage pooling within a booking, meaning you can redistribute weight between travelers. This is common on international flights but policies vary. Check with your airline when booking.

Question 28

What are the rules for sports equipment?

Accepted Answer

Sports equipment like golf clubs, skis, and surfboards often have special handling requirements and may incur additional fees. Many airlines have dedicated sports equipment policies with specific size and weight limits.

Question 29

How accurate is the airline data on LuggaGenius?

Accepted Answer

We strive for 99% accuracy by regularly updating our database with official airline information. However, airlines can change policies without notice. We recommend verifying with your airline 24-48 hours before travel for the most current information.

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